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Candidate

Female

Netherlands, not willing to relocate, prepared for occasional business trips

Translator, manager, customer support representative

Specializations:
  • Interpreter

Employment: full time, part time

Work schedule: full day, shift schedule, flexible schedule

Work experience 19 years 6 months

June 2018November 2019
1 year 6 months
Ignite/Plus500

Kyiv, igniteoutsourcing.com/

Customer support representative (English)
-Providing a product/services information and resolve any emerging problems that customer accounts might face with accuracy and efficiency. - Managing incoming chats and emails and customer service inquiries; -Generating sales leads that develop into new customers; -Identifying and assessing customers’ needs to achieve satisfaction. Skills: Customer orientation and ability to adapt/respond to different types of characters. Soft skills. Ability to multi-task, prioritize, and manage time effectively
March 2004January 2018
13 years 11 months
Media Mir International

Kyiv, www.mediamir.org/

Translator
Writing translations for TV programs from English into Ukrainian language. Office work as well: answering calls, sending emails to people, in order to answer their questions and satisfy their needs regarding company qualifications. Managing database of partnership in Microsoft Office Access, later working in cloud. Partially worked as an accountant in the 1C program.
January 2000January 2004
4 years 1 month
Bible College of Practical Theology

Kyiv

Teacher of English
To teach students. Making plans for the lessons. Skills: Communication and presentation.

Skills

Skill proficiency levels
MS Office
Пользователь ПК
Microsoft Access
Грамотная речь
Организаторские навыки
Работа в команде
Английский язык
Поиск информации в интернет
1C: Бухгалтерия

Driving experience

Driver's license category B

About me

Highly responsible person with creative and professional approach, positive intention, able and willing to learn.

Higher education

2018
the Point
Language Courses, Dutch language
2013
Speak up
Language Courses, English language
2003
Kyiv Linguistic University
Before the third year inclusive - faculty of translators, then faculty of foreign languages ​​and foreign literature, philologist, teacher of English language and foreign literature

Languages

UkrainianNative


DutchA2 — Elementary


EnglishC2 — Proficiency


GermanA1 — Basic


RussianC2 — Proficiency


Citizenship, travel time to work

Citizenship: Ukraine

Permission to work: Netherlands, Ukraine

Desired travel time to work: Doesn't matter